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Crafted Outdoor Living & Design

Updated 2026-07-10 · 1,968 reviewed · 255 listed · Scored from 34 Google reviews · How we rank ›

4.6(34) 73 composite score See reviews on Google ✓ Verified
Landscape Design & InstallationIrrigation & Sprinkler Systems
Crafted Outdoor Living & Design
Services
Landscape Design & Installation, Irrigation & Sprinkler Systems
Reviews
34

What recent reviews say

Most customers praise Jeremy's design expertise and the crew's professionalism, cleanliness, and attention to detail. Multiple repeat clients highlight finished projects ahead of schedule with friendly, hardworking teams.

However, two substantive complaints describe severe issues: a $50,000 project that ran three months over with irrigation failures requiring complete replacement, substandard materials, and an unusable outdoor kitchen; another customer reported the team ghosting after leaving a project half-done with no apology. These cases suggest inconsistency in quality control and project management when problems arise.

Recent shift: The most recent reviews (past two months) are consistently positive, but a year ago the business received two one-star complaints citing project delays, poor quality, ghosting, and irrigation failures. This shift suggests either improved practices or a smaller sample of recent reviews masking ongoing risk.

Praised for
  • professional and knowledgeable design
  • clean workspace and daily cleanup
  • friendly and hardworking crew
  • quality craftsmanship
  • responsive communication
Watch-outs
  • irrigation system failures and poor installation
  • project delays and missed deadlines
  • substandard materials and workmanship
  • poor site management and no-shows
  • lack of accountability and follow-up
skilled-crewattention-to-detailfriendly-staffpunctualresponsivegreat-design-ideasconsistent-scheduleleft-messwent-over-budgetpoor-communication
Best for: Homeowners seeking custom outdoor living designs with experienced consultation, especially those with smaller or complex spaces.
Think twice if: Complex projects or those with irrigation as a focus; past customers reported complete system failures requiring replacement and poor follow-up on warranty issues.

Strengths

  • custom design with hands-on consultation
  • complete project delivery from concept to finish
  • daily cleanup and transparent communication on typical jobs
  • repeat customer base

Worth knowing

  • Jeremy leads design consultations and is named across reviews
  • crew handles installation; Jeremy's on-site presence questioned in complaints
  • daily cleanup and project transparency mentioned as standard on successful jobs
  • one customer reported $15,000 in additional repairs after a $50,000 project
  • irrigation system reportedly failed entirely within one year due to poor installation and low-quality materials
  • one project ghosted mid-completion with no apology
  • steel pergolas specifically praised as quality work

What reviews say by service

Landscape Design & Installation
Praised for creative design and professional execution on successful jobs; failed on a major project with poor materials, unfinished work, and lack of accountability.
Irrigation & Sprinkler Systems
Complete system failure: every component required replacement within one year due to leaks, improper installation, low-quality materials, and lack of proper repairs.

How it compares

  • Rated 4.6 against a 4.72 average across the 182 landscape design & installation businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 76
Review volume 67
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
0
3
0
2
1
1
3

Common questions

Do they handle full backyard redesigns?
Yes. They offer custom design from consultation through installation, including pergolas, patios, outdoor kitchens, and irrigation systems. Projects range from smaller landscaping updates to complete backyard transformations.
Will the crew clean up during work?
On most jobs, yes. Multiple customers report daily cleanup and a clean workspace. However, one customer reported workers leaving food waste scattered across the yard during a large project.
What happens if a project runs behind schedule?
Most customers report on-time or early completion. However, one $50,000 project extended over three months past the promised four-week timeline with poor communication, and another customer reported ghosting mid-project without notice.
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Last updated 2026-07-10