Austin Landscapers
Menu

Elements Lawn & Landscape

Updated 2026-10-15 · 6,039 reviewed · 547 listed · Scored from 127 Google reviews · How we rank ›

4.4(127) 74 composite score See reviews on Google ✓ Google-verified
Landscape Design & InstallationLawn Care & MaintenanceHardscaping & MasonryIrrigation & Sprinkler SystemsTree Service & Arborist
Elements Lawn & Landscape
Location
Austin
Services
Landscape Design & Installation, Lawn Care & Maintenance, Hardscaping & Masonry
Reviews
127
Ranking
#103 in Landscape Design & Installation
Best for
Homeowners planning major landscape overhauls and willing to use the same crew for ongoing maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-10-15). Website-sourced details were fetched 2026-07-10.

What do customers say?

Design-led installation gets strong praise; Hope and Marshall earn specific mention for responsiveness. Long-term customers report excellent service and thorough crews. However, multiple reviewers cite poor follow-up on repairs, unresponsive communication despite contracts, damage from careless equipment use, and perception of high prices for secondary work like mulching.

Recent shift: One very negative review (poor communication, unpaid invoices, unresponsiveness) was edited 2 months ago; another citing rude customer service was edited without detail. Overall sentiment has held steady with no clear trend, though high-volume positive design reviews cluster in the last 12 months.

Praised for
  • creative design work
  • responsive account managers (especially Hope and Marshall)
  • plant quality and sourcing
  • professional installation crews
  • long-term reliability for committed clients
Watch-outs
  • poor communication and follow-up on repairs
  • high pricing for ancillary work (mulching, repairs)
  • inconsistent maintenance execution
  • equipment damage during service
  • contract enforcement without service guarantees
responsiveskilled-crewgreat-design-ideasattention-to-detailpoor-communicationoverpriceddamaged-propertyreliable
Best for: Homeowners planning major landscape overhauls and willing to use the same crew for ongoing maintenance.
Think twice if: You need quick repairs or responsive communication on secondary work; some past clients found follow-up slow or unresponsive.

What stands out?

  • landscape design emphasizes climate-appropriate plant selection
  • account managers do regular site walk-throughs
  • sources high-quality trees and plants
  • handles full-scope projects (demolition through planting)

Worth knowing

  • Account managers Hope and Marshall regularly noted as excellent and proactive; Craig and Eric also named as professional and responsive
  • Design work praised for heat and freeze hardiness selection, butterfly habitat design, and drip irrigation improvements
  • Multiple reviews mention damage: hedge fungus from dirty equipment, lawn weeds despite service, sprinkler damage, fence splintering from weed whacker
  • One customer reported lighting repair took 2+ months with unanswered calls; another reported invisible crew despite monthly payments
  • Maintenance contracts offered but criticized for lack of service guarantees

What reviews say by service

Landscape Design & Installation
Major projects praised for thoughtful design, plant quality, and climate fit; crews noted as thorough and professional on installation
Lawn Care & Maintenance
Mixed: long-term clients report consistency and weekly inspection; others found weeds, damage, and crew invisibility despite paying for service
Organic & Eco-Friendly Lawn Care
Xeriscape and drought-resistant plant design praised in complex projects; limited direct feedback on organic-specific practices

How it compares

  • Rated 4.4 against a 4.71 average across the 325 landscape design & installation businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 63
Review volume 91
Review recency 95
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
103
4
5
3
2
2
1
1
16

Frequently asked questions

Do you design landscapes for drought-resistant plants?
Yes. Multiple reviews praise their emphasis on heat, freeze hardiness, and water-efficient design, including xeriscape stone and drip irrigation.
Can you handle a complete yard demolition and rebuild?
Yes. Reviewers describe Elements handling old patio/shed removal, tree stump extraction, hardscape demolition, and full replanting in single projects.
How often do account managers visit?
Weekly inspection visits are mentioned in long-term maintenance contracts, at least for engaged customers.

Similar landscapers nearby

All Seasons Austin Landscaping
78

All Seasons Austin Landscaping

4.6(17)✓ Google-verified

Reviewers praise long-term upkeep, tidy crews, and a fair quote process. A few customers report missed visits and quotes that went unanswered. Irrigation repair, lawn maintenance, and patio work come up most. Rated 4.6 across 17 Google reviews.

Irrigation & Sprinkler SystemsTree Service & ArboristLandscape Design & Installation
Violet Crown Austin Landscape and Design
78 low data

Violet Crown Austin Landscape and Design

4.9(28)✓ Google-verified

All 16 reviewed projects earned five stars, with clients consistently praising the design and execution. Named principals Jennifer and Charles are repeatedly credited for responsiveness, plant knowledge suited to Texas heat, and willingness to adapt on-site, with only one mention of a scheduling wait that proved worthwhile.

Landscape Design & InstallationIrrigation & Sprinkler SystemsHardscaping & Masonry
Austin Drainage + Landscape Development
76

Austin Drainage + Landscape Development

4.3(59)✓ Google-verified

Most reviewers praise drainage fixes that keep water away from homes and patios. Crews are described as polite, tidy, and quick. One 1-star review reports cut irrigation and internet lines during digging and a rough stone drain.

Hardscaping & MasonryLandscape Design & InstallationIrrigation & Sprinkler Systems

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-10-15