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Elements Lawn & Landscape

Updated 2026-07-10 · 1,968 reviewed · 255 listed · Scored from 127 Google reviews · How we rank ›

4.4(127) 71 composite score See reviews on Google ✓ Verified
Lawn Care & MaintenanceOrganic & Eco-Friendly Lawn CareLandscape Design & Installation
Elements Lawn & Landscape
Services
Lawn Care & Maintenance, Organic & Eco-Friendly Lawn Care, Landscape Design & Installation
Reviews
127

What recent reviews say

Design-led installation gets strong praise; Hope and Marshall earn specific mention for responsiveness. Long-term customers report excellent service and thorough crews. However, multiple reviewers cite poor follow-up on repairs, unresponsive communication despite contracts, damage from careless equipment use, and perception of high prices for secondary work like mulching.

Recent shift: One very negative review (poor communication, unpaid invoices, unresponsiveness) was edited 2 months ago; another citing rude customer service was edited without detail. Overall sentiment has held steady with no clear trend, though high-volume positive design reviews cluster in the last 12 months.

Praised for
  • creative design work
  • responsive account managers (especially Hope and Marshall)
  • plant quality and sourcing
  • professional installation crews
  • long-term reliability for committed clients
Watch-outs
  • poor communication and follow-up on repairs
  • high pricing for ancillary work (mulching, repairs)
  • inconsistent maintenance execution
  • equipment damage during service
  • contract enforcement without service guarantees
responsiveskilled-crewgreat-design-ideasattention-to-detailpoor-communicationoverpriceddamaged-propertyreliable
Best for: Homeowners planning major landscape overhauls and willing to use the same crew for ongoing maintenance.
Think twice if: You need quick repairs or responsive communication on secondary work; some past clients found follow-up slow or unresponsive.

Strengths

  • landscape design emphasizes climate-appropriate plant selection
  • account managers do regular site walk-throughs
  • sources high-quality trees and plants
  • handles full-scope projects (demolition through planting)

Worth knowing

  • Account managers Hope and Marshall regularly noted as excellent and proactive; Craig and Eric also named as professional and responsive
  • Design work praised for heat and freeze hardiness selection, butterfly habitat design, and drip irrigation improvements
  • Multiple reviews mention damage: hedge fungus from dirty equipment, lawn weeds despite service, sprinkler damage, fence splintering from weed whacker
  • One customer reported lighting repair took 2+ months with unanswered calls; another reported invisible crew despite monthly payments
  • Maintenance contracts offered but criticized for lack of service guarantees

What reviews say by service

Landscape Design & Installation
Major projects praised for thoughtful design, plant quality, and climate fit; crews noted as thorough and professional on installation
Lawn Care & Maintenance
Mixed: long-term clients report consistency and weekly inspection; others found weeds, damage, and crew invisibility despite paying for service
Organic & Eco-Friendly Lawn Care
Xeriscape and drought-resistant plant design praised in complex projects; limited direct feedback on organic-specific practices

How it compares

  • Rated 4.4 against a 4.66 average across the 80 lawn care & maintenance businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 63
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
103
4
5
3
2
2
1
1
16

Common questions

Do you design landscapes for drought-resistant plants?
Yes. Multiple reviews praise their emphasis on heat, freeze hardiness, and water-efficient design, including xeriscape stone and drip irrigation.
Can you handle a complete yard demolition and rebuild?
Yes. Reviewers describe Elements handling old patio/shed removal, tree stump extraction, hardscape demolition, and full replanting in single projects.
How often do account managers visit?
Weekly inspection visits are mentioned in long-term maintenance contracts, at least for engaged customers.
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Last updated 2026-07-10