Six of seven reviews celebrate Diego and his team for showing up on time, fixing irrigation and drainage issues at fair prices, and listening carefully to what customers actually want and can afford. One older review stands alone without detail.
Based on limited recent reviews, so treat this as low-confidence.
Staff arrive on schedule, text before showing up, and tackle jobs from lawn treatment to tree removal with visible care. Reviewers name Martin, Gavin, Luis, Henry, and Alan as examples of crew who explain their work, finish fast, and leave yards spotless-no surprise bills or missed appointments in the record.
On single jobs, North Pearl delivers polished results quickly and affordably, with owner Merced hands-on and crew respectful. Multiple clients praise tree work, sod installation, and first-time lawn refreshes. The catch: reliability fractures badly on repeat service. Several reviewers report no-shows, ignored messages, and ghosting when trying to book follow-ups. Two one-star reviews detail an irrigation system that failed repeatedly post-installation, lacked proper backflow prevention per code, and went unrepaired despite warranty promises. A $4,250 xeriscaping job left rocks placed over unprepared ground and yards looking unchanged months later. Communication that shines on project day vanishes afterward. Best suited to one-off work: sod, mulch, tree trimming, new hardscape. Risky for ongoing maintenance contracts or complex systems needing aftercare. Owner skill is evident; execution on large jobs can be uneven. If hiring, get specifics in writing, clarify warranty terms upfront, and understand follow-up communication cannot be assumed.
All 16 Google reviews are five-star. Reviewers prize the quiet electric equipment (which lets them work from home while mowing happens), Jim's direct communication, and competitive rates. Reliability and responsive service stand out across six years of feedback.
Last updated 2026-07-10