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Waterloo Outdoor Design Build

Updated 2026-07-10 · 1,968 reviewed · 255 listed · Scored from 37 Google reviews · How we rank ›

4.9(37) 78 composite score See reviews on Google ✓ Verified
Landscape Design & InstallationHardscaping & Masonry
Waterloo Outdoor Design Build
Services
Landscape Design & Installation, Hardscaping & Masonry
Reviews
37

What recent reviews say

Waterloo pairs strong design work with professional execution. Marian leads thoughtful design consultations that solve complex spatial problems. Installation crews arrive on time, stay clean, and work without constant oversight. One client reported needing to monitor every step due to subcontractor errors Waterloo didn't catch early enough, but nearly all others describe stress-free, well-managed projects.

The company handles full-scope redesigns across front, back, and side yards. They build custom features like outdoor kitchens, steel planters, and pergolas. Native plant choices and automated irrigation are standard. Post-project, they check on plants and swap them if needed. Marian's name appears consistently as the design lead.

Praised for
  • responsive and transparent communication
  • high-quality craftsmanship and detail
  • design expertise and vision
  • organized and professional crew
  • post-project follow-up and care
Watch-outs
  • requires owner oversight during construction
  • subcontractor accountability issues
  • missed details without on-site supervision
responsiveskilled-crewattention-to-detailpunctualreliablefriendly-staffgreat-design-ideasconsistent-schedule
Best for: Homeowners ready to redesign full yards (front and back) who value design input and prefer minimal hands-on project management.
Think twice if: You need close supervision during construction; one client reported Waterloo stepped back when subcontractor errors surfaced mid-project.

Strengths

  • Design-first approach with collaborative process
  • Marian Mayer and Frank as consistent leads
  • Custom hardscape and outdoor living builds
  • Post-install plant care and swaps

Worth knowing

  • Marian Mayer named as design lead
  • Frank named as installation lead
  • Design-first approach recommended for smoother execution
  • Post-project plant care includes swaps for underperforming varieties
  • Custom builds include steel planters, limestone steps, cedar fencing, and outdoor kitchens
  • KVUE ABC Television newsroom courtyard redesign cited as notable project

What reviews say by service

Landscape Design & Installation
Design consultations highly praised for clarity and responsiveness; installation crews work cleanly and on schedule; one client flagged need for owner oversight during construction due to subcontractor oversights.
Hardscaping & Masonry
Custom features like steel planters, limestone steps, and cedar fencing consistently praised for quality and attention to detail.

How it compares

  • Rated 4.9 against a 4.72 average across the 182 landscape design & installation businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 88
Review volume 69
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
35
4
1
3
1
2
0
1
0

Common questions

Will I need to be on site during construction?
Most clients report the crew operates independently and keeps things clean. One client noted needing close oversight to catch subcontractor errors mid-project, so it depends on your comfort level and the scope.
Do you handle small projects?
Yes. One client with a small front yard project was accommodated with a Zoom consultation and design options, even when other firms declined.
What happens after the plants are installed?
The team checks in on plant performance and will swap out varieties that aren't thriving in your space.
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Last updated 2026-07-10