24 low data
Gerry Wilson's Lawn Service
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & MaintenanceLandscape Design & Installation
Ted's Trees, Ltd.
Tree Service & ArboristLandscape Design & InstallationIrrigation & Sprinkler SystemsHardscaping & Masonry
- Services
- Tree Service & Arborist, Landscape Design & Installation, Irrigation & Sprinkler Systems
- Reviews
- 51
What recent reviews say
Most customers praise Ted's Trees for quick, professional tree and plant installation at reasonable rates, with staff who listen and advise well. Serious concerns emerge from a minority: delayed or absent responses to problems, especially irrigation issues, and one account of the owner becoming rude after months of ghosting.
Recent shift: The most recent reviews (2 months, 3 months, 9-11 months ago) remain positive. Complaints cluster in older reviews (a year or more ago), though one communication issue dates back 2 years, suggesting inconsistency rather than recent decline.
Praised for
- responsive and efficient installation
- fair pricing
- thoughtful design advice
- professional crew and staff
- warranty honored on plant failures
Watch-outs
- poor communication and no-shows
- unresponsive to warranty claims
- unprofessional owner conduct
punctualskilled-crewfair-pricingresponsiveattention-to-detailpoor-communicationno-showfriendly-staff
Best for: Homeowners needing tree removal, planting, or transplant with same-week service and direct owner consultation.
Think twice if: Follow-up communication and irrigation repairs appear inconsistent; get warranty terms in writing before signing.
Strengths
- tree transplant and relocation expertise
- same-week estimates and quick turnaround
- personalized species selection for Texas climate
- handles complex multi-service projects
Worth knowing
- Owner Ted and Mary Esther consult on species selection
- crew handles cypress, oak, crepe myrtle, holly, cherry laurel plantings
- warranty honored on plant replacement in some cases
- irrigation system installation and repair offered
- soil and mulch included in some packages
What reviews say by service
- Tree Service & Arborist
- Removal and transplant handled well and on schedule; irrigation troubleshooting delayed or ignored in one case.
- Landscape Design & Installation
- Multi-service projects (pathways, drainage, planting beds) completed professionally; design advice praised.
- Irrigation & Sprinkler Systems
- Installation praised as fair and complete; one irrigation system failed from day one with no response.
- Hardscaping & Masonry
- Pathway and drainage work done with notable attention to artisanship.
How it compares
- Rated 3.7 against a 4.68 average across the 55 tree service & arborist businesses listed here.
- Has more Google reviews than 76% of the businesses in this directory.
How we scored this
Our Rubric Star rating 35
Review volume 75
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30
Rating breakdown
5
29
4
5
3
2
2
1
1
14
Common questions
- Do they visit quickly after a first call?
- One reviewer reported a visit within a week and estimate the following week. Another waited and rescheduled twice without a callback.
- Do they offer warranties on plants?
- Yes, at least one customer reported they immediately replaced an ailing plant under warranty. Terms not detailed.
- Can they help me pick trees for the Austin area?
- Yes, reviews note Ted consults directly and suggests species suited to Texas climate.
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Landscape Design & Installation